At SPORTANDLUX, we work to process and deliver your order as accurately and efficiently as possible. This Shipping Policy explains our shipping rates, processing times, delivery estimates, and other important shipping information for orders shipped within the United States.

1. Shipping Destination

We currently ship to customers in the United States.

2. Shipping Fee

We offer a free shipping rate for all orders

This flat shipping rate applies to all products unless otherwise stated at checkout.

3. Order Processing Time

All orders are processed within 2 to 3 business days.

Processing time refers to the time required to review, prepare, pack, and hand your order over for shipment after your payment has been successfully received.

Orders are processed on:

Monday through Friday

Excluding weekends and public holidays

4. Order Cut-Off Time

Our daily order cut-off time is:

8:00 AM (Pacific Time – Los Angeles, CA)

Orders are processed based on the time zone of our fulfillment facility:

Fulfillment Address:
14321 Corporate Dr, Garden Grove, CA 92843, United States
Fulfillment Partner: BurgerPrints

Orders placed before 8:00 AM (PT) on a business day will begin processing on the same day.

Orders placed after 8:00 AM (PT), on weekends, or on public holidays will be processed on the next business day.

5. Estimated Shipping Time

After processing, standard shipping typically takes 3 to 7 business days.

Delivery takes place on:

Monday through Friday

6. Total Estimated Delivery Time

The total estimated delivery time is:

5 to 10 business days

This estimate includes:

2 to 3 business days for processing

3 to 7 business days for shipping

Please note that delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, holidays, or other circumstances outside our control.

7. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

We are not responsible for delays, failed deliveries, or lost packages caused by:

Incorrect shipping address

Incomplete address details

Undeliverable address information provided by the customer

If an order is returned due to an incorrect or undeliverable address, additional shipping charges may apply for reshipment.

8. Delays

While we do our best to meet the estimated delivery window, delays may happen due to:

Carrier issues

Severe weather

Peak holiday seasons

High order volume

Other events outside our reasonable control

In such cases, delivery may take longer than the original estimate.

9. Multiple Shipments

Depending on product type, packaging requirements, or order volume, your order may arrive in separate packages. If this happens, you may receive separate tracking updates.

10. Shipping Availability

Shipping options shown at checkout are based on the products in your cart and the shipping destination available at the time of purchase.

11. Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: support@sportandlux.com

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (UTC -8)

12. Business Information

Operated by: Embraced Moments LLC

Address: 1500 N Grant St, Ste N, Denver, CO 80203, United States

Fulfillment Address: 14321 Corporate Dr, Garden Grove, CA 92843, United States