At SPORTANDLUX, we work to process and deliver your order as accurately and efficiently as possible. This Shipping Policy explains our shipping rates, processing times, delivery estimates, and other important shipping information for orders shipped within the United States.
1. Shipping Destination
We currently ship to customers in the United States.
2. Shipping Fee
We offer a free shipping rate for all orders
This flat shipping rate applies to all products unless otherwise stated at checkout.
3. Order Processing Time
All orders are processed within 2 to 3 business days.
Processing time refers to the time required to review, prepare, pack, and hand your order over for shipment after your payment has been successfully received.
Orders are processed on:
Monday through Friday
Excluding weekends and public holidays
4. Order Cut-Off Time
Our daily order cut-off time is:
8:00 AM (Pacific Time – Los Angeles, CA)
Orders are processed based on the time zone of our fulfillment facility:
Fulfillment Address:
14321 Corporate Dr, Garden Grove, CA 92843, United States
Fulfillment Partner: BurgerPrints
Orders placed before 8:00 AM (PT) on a business day will begin processing on the same day.
Orders placed after 8:00 AM (PT), on weekends, or on public holidays will be processed on the next business day.
5. Estimated Shipping Time
After processing, standard shipping typically takes 3 to 7 business days.
Delivery takes place on:
Monday through Friday
6. Total Estimated Delivery Time
The total estimated delivery time is:
5 to 10 business days
This estimate includes:
2 to 3 business days for processing
3 to 7 business days for shipping
Please note that delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, holidays, or other circumstances outside our control.
7. Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
We are not responsible for delays, failed deliveries, or lost packages caused by:
Incorrect shipping address
Incomplete address details
Undeliverable address information provided by the customer
If an order is returned due to an incorrect or undeliverable address, additional shipping charges may apply for reshipment.
8. Delays
While we do our best to meet the estimated delivery window, delays may happen due to:
Carrier issues
Severe weather
Peak holiday seasons
High order volume
Other events outside our reasonable control
In such cases, delivery may take longer than the original estimate.
9. Multiple Shipments
Depending on product type, packaging requirements, or order volume, your order may arrive in separate packages. If this happens, you may receive separate tracking updates.
10. Shipping Availability
Shipping options shown at checkout are based on the products in your cart and the shipping destination available at the time of purchase.
11. Contact Us
If you have any questions about shipping or delivery, please contact us:
Email: support@sportandlux.com
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (UTC -8)
12. Business Information
Operated by: Embraced Moments LLC
Address: 1500 N Grant St, Ste N, Denver, CO 80203, United States
Fulfillment Address: 14321 Corporate Dr, Garden Grove, CA 92843, United States